Talent Operations System

What this section covers#

This section establishes the foundational concepts of talent operations as a systematic approach to connecting sales demand, capability planning, and financial outcomes.

Pages in this section#

• What is Talent Operations - Definition and scope
• Why COO/CFO Own This - Executive responsibility
• Talent Ops as a System - How all pieces connect

Who this is for#

COOs, CFOs, and CEOs of consulting firms (50-500 people) who need to systematically connect talent decisions to business outcomes.

What you'll learn#

• Why talent operations is an operational system, not HR process
• How talent decisions impact revenue, margin, and risk
• The framework connecting demand, capabilities, economics, and execution

This section provides context for all other sections. Start here if you're new to talent operations.